The scoop on Surveys

Did you just roll out a new product or procedure? Just have a seminar or training session? Gather valuable feedback utilizing our survey functionality! 

Customers use Surveys to understand the qualitative - how do people feel before, during, or after a training event. By measuring things like sentiment, you can better enhance your training. 

Some customers also use surveys to measure whether or not their people are applying the knowledge they've retained through Trivie!

You can find surveys using the Survey button on the left-hand navigation bar. Here you can view Active, Draft, Scheduled, or Completed surveys as well as create new surveys.

Creating a Survey

1. Click on the Create button under Surveys 

2. Give your Survey a name and description

3. Determine which Segments you'd like to receive the survey. Need a refresh on Segments? Learn all about them here!

Pro Tip:  We've got a nifty user counter in there so you can see how many users will receive the survey. 

4. Add your Survey questions. There are 4 types of Survey questions available:

Text Response: Open text field for question answer

Range Response:

Single Choice:

Multiple Choice: 

5. Schedule the window in which you'd like your Survey to be available to users.

Pro Tip: In this step, you can determine whether you want Trivie to notify your users via email and/or push notification that they have a survey waiting for them.

6. Confirm and publish!

Pro Tip: Not ready to publish yet? Save your survey as a Draft and come back to publish it later.

Awesome! You're Survey is Active... now what?

Once you send out your Survey, check back to see your responses! The main Survey page will give you a high-level overview of how many responses you have:

Clicking into the Survey will give you insight into how each question was answered:

Pro Tip: Want to download your Survey responses? Head to Overview, Reports, and send yourself the All Survey Responses report.